Workplace Discrimination Training for Managers.
Introduction: What is workplace discrimination? It is a type of discrimination where an employee is treated adversely because of age, religion, skin color, etc. Discrimination can be deliberate or involuntary. In both cases, the person involved should be held liable. Discrimination training is now a significant part of an organization as they are getting more aware of the consequences of not having a robust anti-discrimination program. Most managers are concerned when faced with complaints of discrimination at the workplace. Managers should be flexible enough to know how to deal with such situations. The following training all the managers must be receiving to handle such cases: 1) Complaint recognition training: Managers must understand what constitutes a complaint as well as how to listen to and respond to employees. They must learn to discern when employees believe they are being treated unfairly because they are members of a protected group. For instance, managers shoul